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Taking Charge of Your System Design and Implementation

3/17/2015

Full 1080 HD LogoAfter being an installer for some time and taking tech calls on the manufacturer side of life, I have come across similar issues time and time again. Regardless if it is HDCP or EDID of HDMI or internet dropping, I have found that the more time, thought and effort you put in during the setup process, the less time you spend fixing issues at the end.

Typically out of the box, products are designed to be user friendly with “AUTO” settings set up across the board whether it is for resolution, audio type, etc. Everything is connected turned on and all of sudden, not everything works quite as it should be. Maybe you get PCM audio instead of Dolby or you get 720p instead of 1080p. It is at this point you ask, “What should be happening and why isn’t it happening?” At this point it is too late and additional labor hours, whether on the customer’s tab or your own, start to accumulate.

Rather than wait until it is too late, ask yourself BEFORE you are ever even on site, “what should be happening?” If you have a 1080p display, wouldn’t it make sense to set up a Bluray player out of the box for 1080p? If you are using an audio-video receiver (AVR), is it would making sure that the audio coming in from your sources are in a digital format? By designing and setting up a system before you arrive on site, you are already ahead of the issue and are providing your customer with the specifications and products they paid for in the first place.

Brandon White

Director of New Product Development – Vanco International

While I have recently been more involved with HDMI and video, I also have roots in high-end audio, and pro audio. I started out in the industry as an integrator in 2008 and was able to experience first-hand the transition from analog to the digital age of audio, video, and automation. While I primarily was responsible for installing audio and video systems, I would also design and sell systems and services. Since 2011 I have been on the Technical Support side of the Industry helping customers better understand the technology that they are working with.

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